Troubleshooting
TROUBLESHOOTING VIDEOS
Check out these quick videos with some common issues. If this doesn't solve your issue please fill out the form at the bottom for quality assistance.
VENTY CHARGING & COMMON ISSUES
PAIRING THE VENTY REMOTE
CHANGING THE REMOTE BATTERY
OPENING THE FRONT FACEPLATE FOR CLEANING
STILL HAVING PROBLEMS?
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":61332979961,"merchantName":"V E N T Y","personalized":true}},{"supports_subs":true,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":61332979961,"countryCode":"US","merchantName":"V E N T Y","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":false,"requiresBillingAgreement":true,"merchantId":"4N7QVXT4EZRT6","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=pl_PL\u0026client-id=AbasDhzlU0HbpiStJiN1KRJ_cNJJ7xYBip7JJoMO0GQpLi8ePNgdbLXkC7_KMeyTg8tnAKW4WKrh9qmf\u0026merchant-id=4N7QVXT4EZRT6\u0026intent=tokenize\u0026vault=true"}}]" access-token="c6d6614f57f93432c1f0b9a378854621" buyer-country="US" buyer-locale="pl" buyer-currency="USD" shop-id="61332979961" cart-id="79d93226d87e6befb715f03c1698e0d7" enabled-flags="["ce346acf","c0874428"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true" data-consent-type="subscription"> Jedna lub więcej pozycji w Twoim koszyku to zakup z odroczoną płatnością lub zakup powtarzający się. Kontynuując, wyrażam zgodę na <span id="shopify-subscription-policy-button">politykę anulowania</span> i upoważniam Państwa do automatycznego obciążania mnie zgodnie z moją metodą płatności jak również cenami i częstotliwością oraz w terminach podanych na niniejszej stronie do momentu zrealizowania zamówienia lub anulowania go przeze mnie, jeśli będzie to dozwolone. </small> </div>